Check your spam or junk mail folder. The email may have ended up here.
Search in your mail app for 'BirthChart' and see if the email comes up. The mail may have ended up in another folder (such as the Gmail advertising folder).
Still haven't found an email? Perhaps you made a little typo or the email got stuck somewhere. Please use
this form to find back your order.
Usually everything will be fine if you have some patience, and in any case we can always help you further if nothing really happens.